Refund & Cancellation Policy
At RYDR Delivery, we believe in fairness. Below are our policies regarding cancellations and refunds:
Free Cancellation
You can cancel your booking within 5 minutes of placement at no charge.
Late Cancellation Fee
Cancellations made after 5 minutes incur a fee of ₹50 to compensate our riders.
Failed Pickups
If a rider cannot complete pickup due to incorrect address or no response, we may charge the base fare.
Refund Processing
- Refunds are credited to the original payment method within 3–5 business days.
- Cash refunds will be provided as RYDR credits within 24 hours.
Contact for Disputes
If you believe an error has occurred, contact support at support@rydr.space within 7 days of your booking.
Last updated: 01 July 2025