Frequently Asked Questions
1. How soon can I get a rider?
Most riders arrive within 5–10 minutes of booking.
2. What is your service area?
We operate in 8 cities: Mumbai, Delhi/NCR, Bengaluru, Pune, Chennai, Hyderabad, Ahmedabad, Kolkata.
3. Can I track my delivery?
Yes, use “Track Order” from our header or footer to see real-time status.
4. How are charges calculated?
Based on distance, weight, and a small security fee (1% of parcel value + ₹1).
5. What if I need to cancel?
Cancel within 5 minutes of booking free of charge. Beyond that, a small fee applies.